Privacy Policy

Quins Aid Limited is the data controller of personal data collected through this website. Our registered office is 124 City Road, London, EC1V 2NX. You can contact us at info@quinsaid.com for any privacy-related enquiry.

Depending on how you interact with us, we may collect:

• Identity data — name, title, organisation.
• Contact data — email address, postal address, phone number.
• Transaction data — details about donations, course purchases and consulting engagements. Payment card details are handled by our payment providers and never stored on our servers.
• Technical data — IP address, browser type, device type, pages visited and referring URLs.
• Marketing preferences — the communications you have opted in to receive.

We process personal data to:

• Deliver consultancy services, courses and Rise Fund campaigns.
• Process donations, refunds and course payments.
• Respond to enquiries and provide customer support.
• Send service messages (e.g. receipts, course access) and, with your consent, marketing updates.
• Improve our website, understand our audience and comply with legal obligations.

We rely on the following legal bases under UK GDPR: performance of a contract (e.g. delivering a course you purchased), legitimate interests (e.g. improving our services and preventing fraud), consent (e.g. marketing emails, non-essential cookies) and legal obligation (e.g. tax records).

We share personal data only with:

• Service providers who help us run the website, hosting, email delivery, payments and analytics — under written data-processing agreements.
• Professional advisors (lawyers, accountants) and regulators where required by law.
• Successors in the event of a merger, acquisition or business transfer.

We do not sell personal data.

Some of our suppliers are based outside the UK. Where we transfer personal data internationally, we rely on UK adequacy regulations or standard contractual clauses to protect your information.

We keep personal data only as long as necessary for the purposes described above, or as required by law (for example, tax and accounting records are kept for at least six years).

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct or delete your data.
• Restrict or object to certain processing.
• Request data portability.
• Withdraw consent at any time (this does not affect prior processing).

To exercise any of these rights, email info@quinsaid.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).

We use industry-standard technical and organisational measures — including encryption in transit, access controls and secure hosting — to protect your data. No system is 100% secure, but we work hard to keep yours safe.

For details of the cookies and similar technologies we use, see our Cookie Policy.

We may update this policy from time to time. Material changes will be highlighted on this page and, where appropriate, notified to you.